Whether you’re selling to a hospital, a digital health platform, or a Fortune 100 buyer, security due diligence is not optional. The bigger the client, the harder they scrutinize. If you can’t prove you’re secure and compliant, that deal may never see daylight.
In 2020, one of the most devastating breaches in health tech history occurred. A psychotherapy company in Europe was hacked, and over 33,000 private therapy session notes were stolen. The attacker didn’t just leak the data; they attempted to extort individual patients. Some stories linked to this breach ended in tragedy, including multiple suicides.
HIPAA isn’t about avoiding trouble. It’s about earning trust, closing deals, and scaling with confidence.
While juggling all these roles, infrastructure can quietly become a critical vulnerability. Not because it’s ignored, but because there simply aren’t enough hours in the day.
This article is based on our conversation with Laura Velásquez, Co-founder and President of Arkangel AI, where she shared how personal loss became purpose, how AI can bring healthcare to underserved communities, and why mindset—not technology—is the biggest barrier to innovation in Latin America
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